Frequently Asked Questions
Everything you need to know about Revopoint 3D scanning solutions.
Which Revopoint 3D scanner is right for my project?
Choosing the right scanner depends on the size of the object you wish to scan. The POP series is ideal for medium-sized objects, the MINI series is designed for high-precision small parts, and the RANGE series is optimized for large objects like car parts or furniture.
What is the typical shipping time for international orders?
We offer global shipping. Most orders are processed within 1-3 business days and typically arrive within 7-15 business days depending on your location and local customs processing.
Do I need a high-end computer to run the Revo Scan software?
Revo Scan is designed to be efficient. While a dedicated GPU and 16GB of RAM are recommended for large scans, the software runs on most modern Windows, macOS, Android, and iOS devices.
What is your return and refund policy?
We offer a 14-day return policy for items in their original packaging and condition. If you experience a technical defect, please contact our support team for troubleshooting or a warranty replacement.
Are there any subscription fees for the scanning software?
No, Revopoint scanners come with the Revo Scan software included. You will receive lifetime free updates and there are no recurring subscription fees for basic scanning and editing features.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping region.