Returns & Exchanges
At Revopoint 3D Scanners, we stand by the quality of our precision imaging technology and offer a 30-day return window for products in their original condition. Whether you are troubleshooting a technical issue or simply changed your mind, our dedicated support team is here to ensure a smooth resolution.
Initiate Your Request
Contact our customer support team via the official portal within 30 days of delivery, providing your order number and the reason for the return.
Submit Documentation
Provide high-quality photos or videos of the scanner and its accessories to verify the device's condition and ensure all original packaging is intact.
Secure Packaging and Shipping
Once approved, pack the 3D scanner securely in its original box and ship it to our designated service center using the provided Return Merchandise Authorization (RMA) label.
Inspection and Refund
Our technicians will inspect the hardware for any damage; upon successful verification, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing